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During my initial few years as the Singapore National Director of the world’s largest networking organisation way back in early 2000, I kept referring to this book on leadership: “Be A People Person” by John C Maxwell. In this book, the world’s leadership expert helped me:

• discover and develop the qualities of an effective “people person”
• improve relationships in every area of life
• understand and help difficult people
• overcome differences and personality traits that can cause friction
• inspire others to excellence and success

The little book is loaded with life-enriching, life-changing principles for relating positively and powerfully with your family, friends, colleague, and clients. I always remember the characteristic in CHARISMA from the book:


Concern – The Ability to Show You Care
Help – The Ability to Reach Out
Action – The Ability to Make Things Happen
Results – The Ability to Produce
Influence – The Ability to Lead
Sensitivity – The Ability to Feel and Respond
Motivation – The Ability to Give Hope
Affirmation – The Ability to Build Up


I found the principles so helpful in a leadership position where successful entrepreneurs with many more years of experience than me, were subject to my directions. Despite my introversion and occasional social awkwardness, it was a most humbling experience to be a leader of leaders. It is my firm belief that introverts can create a great impact in the workplace as well as the community at large. In our quiet ways, introverts can take on leadership positions and lead the way we know how, using our unique traits to our advantage. In my view, the character of the leader is far more important than his personality or behavioural type.

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